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The Best Maid Agency in Malaysia

马来西亚第一女佣中介

Trusted Live-in House Maid Services

100% Legal and Certified Maid Agency

*Exclusive for spouses with combined annual income of more than RM60k
In cooperation with

The Best Maid Agency in Malaysia

马来西亚第一女佣中介

Trusted Live-in House Maid Services

100% Legal and Certified Maid Agency

*Exclusive for spouses with combined annual income of more than RM60k
In cooperation with

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*For spouses with combined annual income of more than RM60k

Craving for more quality time with your family?

Whether it's enjoying a relaxing weekend, sharing a meal without distractions, or simply being present for the little things, it’s time to reclaim those precious moments. Your family deserves your full attention.

Craving for more quality time with your family?

Whether it's enjoying a relaxing weekend, sharing a meal without distractions, or simply being present for the little things, it’s time to reclaim those precious moments. Your family deserves your full attention.

Global Maid,
The Best Maid Agency for a More Balanced Home Life

"Less Stress, More Time, Better Care"

House Maid
to Take Care of Children


Our full-time maids provide dedicated care for children under 15, ensuring they are nurtured in the comfort of your home. We offer personalized support along with complementary basic cooking and house cleaning services so you can create a safe and supportive environment for your kids.

House Maid
to Take Care of Elderly


Compassionate care for your parents and elderly who are ill and require extra attention. Our house maid for elderly care will assist with daily needs such as medication, meals, hygiene, and companionship. We provide only the best full time maids who are committed to giving reliable support for your family.

"Less Stress, More Time, Better Care"

Let Us Know Your Preference

Filipino House Maid

Indonesian House Maid

Why Hire Maid through Global Maid?

Access around-the-clock customer support for house maid services to resolve any issues or urgent needs at any time.

Our maids are thoroughly vetted and trained at our dedicated maid agency centre and facilities to ensure high-quality service.

Enjoy peace of mind with our 3-month warranty inclusive of 1 replacement* for all related house maid services - maid for elderly care and children as well as basic cooking and house cleaning. *Terms & conditions apply

Hiring a house maid is easy, from handling new maid applications, visa and permit to providing free maid transportation to your home, when you find the best maid agency. We will ensure just that to bring you the best house maid services.

How to Hire a Maid?

Choose a Fillipino or Indonesian house maid

Provide required documents to Global Maid

Complete and sign necessary maid hiring forms

Your house maid will arrive at your doorstep within less than 90 days!

Get a 24 MOnths FREE consultation

when you hire a maid with us!

Contact us now!

faq

What are the eligibility conditions for working as a Foreign Domestic Helper (FDH) in Malaysia?

The FDH should be:

  • female
  • confirmed fit by an appointed
  • medical centre
  • reside in the country of origin
  • enter Malaysia via the Visa With Reference (VDR) issued by the Malaysian representative office in the country of origin
  • be not less than 21 years old and not more than 45 years old

The FDH who fails the medical examination:

  • is not permitted to work
  • the employer needs to obtain the Check Out memo from the Immigration Department of Malaysia and arrange for her immediate repatriation
What are the employer eligibility requirements for hiring a FDH?
  • Applications can be submitted:
    • by the employer himself
    • through employment agencies registered with the Immigration

  • Department of Malaysia at the Immigration office of the State as per employer’s address

  • Make sure the application form and required documents are complete before submission

  • The employer and his spouse should have:
    • children under 15 years of age OR
    • parents who are sick/ill

  • The employer must earn an income, and each family is eligible to apply for one (1) FDH

  • Employers who have been declared bankrupt are not eligible to apply

  • To apply for a second Foreign Domestic Helper, the employer must have:
    • a valid reason
    • income under the conditions stipulated by the Immigration Department of Malaysia

  • Employers who are Muslims are allowed to hire only Muslim Foreign Domestic Helpers

  • Once the FDH arrives in this country, the employer should:
    • ensure that the FDH undergoes a medical examination at any clinic appointed by Fomema Sdn. Bhd., and
    • obtain the PL (KS) sticker from the State Immigration Department which will be issued within 1 month from the date of arrival.
What are the additional conditions for hiring a FDH?
  • Make sure that the FDH is assigned to domestic chores (not including car wash)

  • Room amenities/accommodation provided for the FDH are equipped with basic facilities

  • The FDH should be given nutritious food and proper rest, including sleeping time

  • Non-Muslim employers who employ Muslim FDH must respect the following religious sensitivities of the FDH in which she should:
    • be allowed to conduct worship acts such as praying 5 times
    • be allowed to observe the fasting month of Ramadan and
    • not be asked to do chores around the house that oppose the religion of Islam

  • Ensure that the FDH does not marry in this country while on the PL (KS)

  • The FDH is not allowed to apply for an Entry Permit while she has been issued the PL (KS)

  • Ensure that the FDH does not change employment or change employers without the permission of the Immigration Department of Malaysia- Extension of the PL (KS) should be submitted to the Immigration Office within three (3) months before the expiry of the PL (KS) and after passing the medical examination

  • For the continuation of the PL(KL) or applying for the Check Out Memo, the employer is responsible for:
    • keeping payroll records to the FDH and submitting to the Department upon request
    • paying the FDH her salary at least in the last week of each month

  • The employer is responsible for the medical treatment of the FDH during the period of the PL (KS)

  • The employer is responsible for reporting to the Immigration Department if the FDH:  
    • is deceased
    •  has gone missing
    • has absconded from her workplace

  • Employers or employment agencies are not allowed to strike or inflict any act that causes injury to the FDH

  • If an employer or a spouse dies, the employer or the spouse or beneficiaries should report to the Immigration Department to verify the status of the new employer of the FDH

  • The employer must obtain approval from the Immigration Department if the FDH wishes to terminate her services if the employer wishes to terminate the services of the FDH or to get the Check-out memo from the Department of Deportation if the pass has expired

  • Immigration Department of Malaysia has the right to revoke the issue of approved passes

  • Immigration Department of Malaysia has the power to transfer the FDH if she has been persecuted by the original employer to a new employer, on humanitarian grounds even without the consent of the original employer

  • Employers who want to take the FDH to work in overseas stations are required to inform the FDH’s country of origin representative in Malaysia

  • Employers who have been permitted to employ FDH, but failed to comply with the conditions stipulated will be blacklisted from getting future FDH.
What documents are required for the FDH application?

Documents required for the application of a Visa With Reference (VDR) for Foreign Domestic Helpers:

  • The new application form (PRA1)
  • Replacement Form for FDH (PRA2)
  • Form IM 12. (Application PLKS)
  • Form IM 38. (Visa Application)
  • Personal Bond which has been stamped with an RM10.00 revenue stamp
  • Employment Agreement for Foreign Domestic Helpers which has been stamped with an RM10.00 revenue stamp (2 sets of originals and copies)
  • Copy of Foreign Domestic Helper’s passport
  • Medical Report from the country of origin which has been certified by a clinic appointed by the Ministry of Health Malaysia
  • Declaration form for employing Muslim Foreign Domestic Helpers and Declaration form for Muslim Foreign Domestic Helpers (for non-Muslim employers only)
  • Declaration form stating the non-usage of registered agencies for employers who submit applications on their own
  • Proof of regular income of both husband and wife:
    • the EPF statement and payslip (last 3 months) OR
    • e-BE/IRB statement of receipt and payment slip
  • Copy of identity card of both husband and wife
  • Supporting documents for the application of FDH (like birth certificates, medical certification of family illness)
  • Marriage certificate (for the first time application only)
What are the procedures for the admission and employment of FDH in Malaysia?
  • The FDH has received the approval letter for getting a Visa at the Malaysian Representative Office in the FDH’s country of origin before entry into Malaysia
  • After getting the visa, the FDH can enter Malaysia through any permitted entrance
    Immigration officers at the gates of entry will provide a Special Pass for 30 days so that the employer can report the presence of the FDH at the Immigration office that approved the VDR.
    This Immigration office can be the State Immigration Office or Immigration Headquarters
  • The employment agency should wait at the permitted entrance
  • The employment agency must bring the FDH for a medical check-up at any clinic registered with FOMEMA Pte. Ltd. (within a month)
    Employees who fail this examination must be sent back to their home countries immediately
What is the Visitor’s Pass/Temporary Employment Sticker (PL(KS))?

The Visitor's Pass/Temporary Employment Sticker (PL(KS)) is a work pass issued to a Foreign Domestic Helper (FDH) following the approved period of VDR in the approval letter after they pass a medical examination certified by FOMEMA Pte

Once the FDH has received the Visitor’s Pass Sticker (Temporary Employment), she is allowed to work until the deadline stated on the sticker. PL(KS) is concerned

How to apply for an extension of the Visitor’s Pass (PL(KS))?
  • Applications for the extension of a foreign worker’s PL (KS) can be made at the Immigration Office of the State or the Foreign Workers Division, Head Office within three months of the PL (KS)‘s expiry date
  • Employers must ensure that the worker undergoes a medical examination at any clinic that is registered with FOMEMA Pte. Ltd. and certified healthy before any application for second and third-year extension of service is submitted to the Immigration Department of Malaysia
  • All matters of foreign workers’ extension of service [PL (KS)] in all sectors must be submitted by the employer unless the renewal of the FDH can be handled by employment agencies registered with the Department
  •  An incomplete application or application that is not in order will be rejected
  • Payment for the extension includes the levy, visa fees according to the type of visa and the nationality of the FDH, the payment process, and fees for the PL (KS)
  • Documents required:
    • Copy of Worker’s passport with a validity period of not less than 12 months
    • Adequate payment in the form of bank draft or money order should be made payable to the Director-General of Immigration, Malaysia, or the Director of Immigration Affairs (where payment is made). The name and address of the employer must be written on the back of the bank draft

Notice: Make sure the FDH has passed the medical examination by FOMEMA Pte. Ltd. for second and third-year extension of service only

Under what circumstances can I apply for an FDH replacement?

The employer may apply for a change of or replacement of the FDH that has been approved for Visa With Reference under two circumstances: 

  • The worker has entered the country but is not medically fit
    To apply for a replacement, the employer should submit the required documents:
    • Employer’s application letter
    • Letter of Approval for Visa With Reference
    • Check Out Memo
    • The original payment receipt

  • The worker did not enter the country after the approval of the VDR is issued
    To apply for a replacement, the employer should submit the required documents:
    • Employer’s application letter
    • Letter of approval for Visa With Reference
    • The original payment receipt
    • Letter of visa cancellation from the representative office in the employee’s country of origin (if any)
How to apply for a Check Out Memo?

The Check Out Memo is issued to foreign workers/ foreign domestic helpers to facilitate their return to their country of origin

To apply for the Check Out Memo, the employer should submit the required documents:

  • Application form for Check Out Memo
  • Copy of Original passport of the foreign worker
  • Ticket for the foreign worker to return to the country of origin

The employer should ensure that the foreign employees return to their country of origin via the requested exit point on the date stipulated in the Check Out Memo

If the employer fails to apply for the Check Out Memo, the foreign workers are still considered to be under his employment and the employer is still responsible for the foreign workers

How to report an FDH who has absconded?

The employer/reporter must be present at the relevant Immigration Office to submit the following documents to cancel the Foreign Domestic Helper’s PL (KS):

  • Letter of application to cancel the PL (KS) of the foreign worker who has absconded
  • Copy of employer’s/representative’s identity card
  • Copy passport of foreign worker who has absconded
  • Foreign Worker Abscondment Report Form issued by the Immigration Department of Malaysia
  • Certified copy of Police Report

Foreign Domestic Helpers who have absconded will be blacklisted

Employers are required to pay bail on personal bonds based on the rates that have been signed during the application

"I was initially concerned about finding a trustworthy maid, but this agency made the process easy. The maid has been very reliable, and everything has worked out well."

Author
Mohan

"Me & my husband were a bit sceptical about finding maids for our family but we have no choice but to take the risk. We're lucky to come across this agency cause our housemaid has been really helpful."

Author
Azrina Kamal

"The maid is very good & know how to do household, tidy up & capable."

Author
Anonymous

"Great service! The agency was professional throughout the process, and the maid they provided has been a perfect fit for our family. Highly recommended!"

Author
Li Wei

"The maid is okay, hardworking, and very much helpful."

Author
Arjun Patel

About Us

Since 2016, Global Maid has been dedicated to transforming homes with our exceptional house maid services. As a fully licensed maid agency in Malaysia, we offer more than just home cleaning services; we provide tailored solutions to meet your specific needs, whether it be maid for elderly care, or for your beloved kids.

From thorough house cleaning to compassionate live-in house maids, our focus is on delivering professionalism and efficiency with a personal touch. Trust Global Maid, the best agency in Kuala Lumpur, Malaysia, to enhance your living space and support your family with the highest standards of care.
Since 2016, Global Maid has been dedicated to transforming homes across Malaysia with our exceptional house maid services. Fully licensed, we offer more than just cleaning; we provide tailored solutions to meet your specific needs, including caring for your beloved kids and elderlies. From thorough house cleaning to compassionate live-in maids, our focus is on delivering professionalism and efficiency with a personal touch. Trust Global Maid to enhance your living space and support your family with the highest standards of care.

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